Data protection

I. Consent

By entering your personal and business data on the web pages of Swiss Eye International GmbH http://www.swisseye.de or http://www.swisseye.com you declare your personal consent to Swiss Eye International GmbH processing and using your data for the purpose of performing and processing your enquiry as well as for the purposes outlined in the following. You have the right to withdraw your consent with effect for the future in writing at any time.

II. General Principles

1. Data Protection Rights

Swiss Eye International GmbH is committed to protecting your privacy and therefore only uses the information it gathers regarding your person in compliance with the prevailing Federal Data Protection Act (BDSG) and Telemedia Act (TMG). This data protection advice explains, in the sense of these provisions, which non-user-related and user-related data gathered while you visit our website is processed and used by Swiss Eye International GmbH, and how this is done. However, this advice does not apply to businesses providing a link leading to the http://www.swisseye.de website or businesses to whose websites http://www.swisseye.com provides a link.

Swiss Eye International GmbH reserves the right to amend the information contained in this data protection advice in line with changes in legislation, adjudication or business processes, without prior notification. The valid formulation is the respective version published here.

2. Data Security

The protection of your data enjoys high priority at Swiss Eye International GmbH. We operate active data protection to guarantee the confidentiality of all user-related data.

III. How Data is Gathered and processed while you visit our website

1. What non-user-related data does Swiss Eye International GmbH gather while you are visiting our website?

Each time a user accesses our website, i.e. each time a user retrieves or attempts to retrieve a file on this server, data referring to this process is stored in a log file. This data is not user-related; we can therefore not generally ascertain which user has retrieved which data and neither do we attempt to ascertain this information.

a) The following data record is saved for each request:

  • Domain name or IP address (possibly user-related)
  • Name of the retrieved file
  • Date and time of file retrieval
  • Duration of the visit
  • Volume of data transferred
  • Report as to whether retrieval was successful
  • Report as to why retrieval failed
  • Name of internet service provider
  • Browser information (e.g. type of browser and monitor resolution)
  • Operating system
  • Website from which you arrived on our site

This data information will only be saved temporarily for stability purposes in order to protect the system from attacks of third parties.

b) Usage of tracking software

The user actions on the website are recognised and analysed by the Piwik tracking software (www.piwik.org). The storage of the IP address is anonymous, i.e. the last two octets of the IP address are set to 0. The collected data therefore cannot be traced to a specific person. The tracking software is only used for the website's technical optimisation according to the current technical specifications. Disclosure to third parties is excluded.

Contradiction of the web analysis

You have a right to appeal against collection of anonymized data by Piwik.

The appeal is stored as an opt-out cookie, so that for example the opt-out must be declared again after deletion of all browser cookies.

c) How does Swiss Eye International GmbH use the non-user-related data it gathers?

All of the aforementioned data is used for our own statistical evaluations. We use this data to make our website better and safer for you to use.

2. What user-related data does Swiss Eye International GmbH gather while you are visiting our website?

The personal data you enter (such as your name, address, and contact data) is sent to a central e-mail address in the form of an online contact form, and read and evaluated by our service personnel. This means that your personal data is stored temporarily in a mailbox pending further processing, and is deleted after completion of processing. The personal data we receive is used exclusively for the purpose of getting in contact with you and responding to your enquiry. Your personal data will not be used for advertising or market research purposes.

No matter how much we endeavour to maintain the security of your data in compliance with prevailing data protection laws, no electronic communication is completely safe. It can therefore not be excluded that, despite the efforts made by us, any information that you disclose voluntarily through the internet may be used by others. For this reason, we are unable to accept any responsibility or liability for information becoming disclosed due to errors in data transmission and/or unauthorised access by third parties.

IV. Social Plugins

Our website uses social plugins ("plugins") provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice "Facebook Social Plugin". For a full list of all social Plugins please see http://developers.facebook.com/plugins.

When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. Thus we have no influence on the data gathered by the plugin and inform you according to our state of knowledge:

The embedded plugins provide Facebook with the information that you have accessed the corresponding page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plugins by using add-ons for your browser, like the "Facebook Blocker".

V. Cookies

Swiss Eye International GmbH currently uses temporary cookies for the purpose of rendering our internet services more customer-friendly, effective, and safe. These so-called session cookies are deleted at the end of your internet session.

VI. Information and Contact

Should you have any questions or comments regarding data protection or data security at Swiss Eye International GmbH, please contact us at dataprotection@swisseye.com.

Swiss Eye International GmbH
Nord West-Ring 14, 32832 Augustdorf